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Providing you with better cost of Live-in Care

Our partner reviews

We undertake regular surveys from customers who have live-in care from our selected companies. Providing the reviews and ratings below:

Hometouch Care Ltd Review
Overall Rating:
Date: 17/08/2023
By: Mr. B
Comments:
The process in finding your carer:
Communication with you:
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Service:
Would recommend:
Yes
Hometouch Care Ltd Review
Overall Rating:
Date: 11/01/2023
By: Mr. J
Comments:
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Edyn Care Review
Overall Rating:
Date: 12/05/2022
By: Ms. S
Comments:
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 12/05/2022
By: Mrs D
Comments:
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/02/2022
By: Mr. K
Comments:
Excellent communication abd understanding
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 02/09/2020
By: Mr. G
Comments:
Very helpful and efficient with competitive rates. Communication via internet was excellent. Difficulties finding suitable carers probably due to short notice and restrictions of coronavirus.
The process in finding your carer:
Communication with you:
Speed:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. M
Comments:
Can see a number of videos of prospective carers And ask questions. My problem getting someone with relevant experience. Had to ask for a replacement carer after a day and got another carer that lasted a week. .
The process in finding your carer:
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Would recommend:
No
Edyn Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. S
Comments:
I would have liked a greater choice of Carer, however this had to be arranged in a great hurry with limited choice and, although not easy at first, we are shaking down and the support for the Carer from the Company is excellent.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. O
Comments:
They have been extremely helpful and have provided an excellent carer
The process in finding your carer:
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Would recommend:
Yes
Edyn Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. R
Comments:
We have found Edyn Care extremely helpfull in providing a Live-In carer for our friend who is 92 years. They regularly contact us to follow up on the care she is receiving and any problems that may arise.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. U
Comments:
They haven't always found the right match but they have always been very efficient. That may be due to the virus. The carer right now is very good. They are quite inexpensive.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. G
Comments:
Very helpful and very responsive. The carers tend to be limited in terms of their background and location. Accent issues with the carer also. It didn't suit my father having live in care but in terms of finding him care on discharge from hospital I couldnt fault them as a company, they were very helpful and very responsive so I would recommend them for others.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. W
Comments:
They sorted things very quickly initially. When current carer goes on leave its a bit slower to cover but thats totally understandable. I am very satisfied with the overall package and the carer is a gem.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. E
Comments:
Great communication in finding carer, but post care not as good. Very responsive in first instance but then slowed up in post placement support. I would still recommend them however.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. H
Comments:
Quick and efficient with a wide range of choice and they were able to deliver a great carer.
The process in finding your carer:
Communication with you:
Speed:
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Would recommend:
Yes
Edyn Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. F
Comments:
Very professional, listened to what we required. The 2 carers were very very good and still are. No problems.
The process in finding your carer:
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Would recommend:
Yes
Edyn Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. O
Comments:
They have responded very quickly to the issues I had and have tried to learn from their mistakes. The next 2 carers worked very hard and were very good.
The process in finding your carer:
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Speed:
Service:
Would recommend:
No
Edyn Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. O
Comments:
Over-all I believe my father was happy with the care provided and the way Edyn dealt with everything.
The process in finding your carer:
Communication with you:
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Service:
Would recommend:
Yes
Edyn Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. W
Comments:
There have been a couple of different mis-haps but I would give 4.5/5 for service. Otherwise, I am very happy with the overall service given, their communication and process in finding a carer was excellent. They are slightly more expensive than other companies but the service was very good.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes
Edyn Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. A
Comments:
The agency stopped working with the carer for various reasons but I have recommended the company to a few other people, so all in all I am happy.
The process in finding your carer:
Communication with you:
Speed:
Service:
Would recommend:
Yes