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Promedica24

About Promedica24

For more than a decade, Promedica24 have been providing live-in care to vulnerable adults as a genuine alternative to residential care homes.

We opened our first offices in Warsaw, Poland, in 2002 and since then, have expanded through Germany and the UK to become Europe’s largest provider of specialist live-in care.

We are passionate about our client’s right to receive the highest quality of care in the comfort, security and familiarity of their own homes.

We believe in the provision of care through kindness, experience, friendship and knowledge.

From our UK managing director to every regional partner and each of our expert carers, we all pride ourselves on making a difference to people’s lives.

Promedica24 proudly sets the standard in the care services industry, and have positively impacted on the lives of over 24,000 families to date.

  • Fully managed service
  • CQC regulated
  • Standard pricing £895 /week
  • Europe`s largest live-in care provider
  • Full coverage across england
  • FREE face to face care assessment

Specialist Care

  • Dementia care
  • Stroke care
  • Parkinson`s care
  • Live-In care
  • Companionship care
  • Cancer care
  • End of life care
  • Physical disability care

Locations

We cover the following areas:

  • England

Image gallery

Promedica24 Review
Overall Rating:
Date: 04/02/2021
By: Mr. H
Title of your review:
promedica 24
Your review:
way too many terms and conditions. makes it difficult to decide length of care and costs of contract terminations, together with periods you get a carer for. thats why ive downrated their vakue for money,
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Promedica24 Review
Overall Rating:
Date: 16/01/2021
By: Mr. B
Title of your review:
Good Value Live-In Care
Your review:
The level of care has been excellent, Care workers are all Polish. They are self employed but are managed and trained by Promedica24. . Carers typically travel from Poland to undertake assignments of 6-8 weeks. The company's administration and structure of management has been difficult to understand but it works. Because carers are independent contractors Promedica24 cannot guarantee continuity of service using the same carers.
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Promedica24 Review
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Date: 31/12/2020
By: Mr. W
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Your review:
I did not realise before i joined the agency to get care for the relative that all the carers are from abroad. This is a problem, not been able to understand them, there skills are very limited.In fairness to the agency, they have tried to get a fluent engilsh speaking carer, but for the future, not sure what route we will be taking next.
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Promedica24 Review
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Date: 10/10/2020
By: Mrs F
Title of your review:
Good service
Your review:
The whole process was efficient and speedy but certain things that were stated didn’t happen eg cater would be COVID tested beforehand ( they do now) The only teething problem was a personality clash which can happen at any time.The care company are efficient knowledgable and thorough. We are pleased. The issue is COVID and its risks, nothing to do with Promedica24. We are happy.
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Promedica24 Review
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Date: 05/10/2020
By: Mr. B
Title of your review:
Amazing process
Your review:
From start to finish the process of finding a carer was carried out with empathy, speed and with my mum at the centre of the whole process. I cannot thank you and the Promedica team enough.
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Promedica24 Review
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Date: 06/09/2020
By: Mr. E
Title of your review:
Live in assistant
Your review:
The care provided was as best it could be at short notice, I think the companies intentions were sincere, focused, to my needs, the Carer was thoughtful, had we had more time and my Health condition not deteriorated, our live in care would have continued to evolve and improve. Which was the ambition of us all, so intent, result, communication, expectation and outcome was achieved by the care company, longer term costs, may have been difficult to manage over a longer term. Overall very satisfied
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