About ilarna
Welcome to ilarna: Care at home that feels like family.
At ilarna, we believe that care is more than just a service – it’s about building family-feeling relationships, which is why we strive to provide care that goes beyond expectations.
Our Carers, who we proudly call our ilarna Personal Assistants, are here not just for your care needs but to also offer support, guidance and become a lasting part of your life.
As a care seeker we empower you to make your own choices, from selecting the ilarna Personal Assistant who best fits you and your unique needs.
Our matching service ensures that your ilarna Personal Assistant’s experience and expertise align perfectly with your care, so you feel supported in the way that suits you best and feel confident in the care you receive.
Enjoy the continuity of having the same face visit you and build that family-feeling relationship we`re proud of.
Not only will you have the continued support of your ilarna Personal Assistant you’ll always be supported by our Customer Experience Team who are here to ensure your journey is comforting and stress-free.
At ilarna, we’re not just here to provide care – we’re here to bring warmth, comfort and a sense of family into every visit.
ilarna`s matching service - Our unique matching service technology ensures you are only connected to ilarna Personal Assistants with the appropriate experience and expertise tailored to your individual care requirements. Maintaining our promise of providing care that is trustworthy, warm and reliable. ilarna`s Happiness Report - Our Happiness Reporting service offers real-time visibility into the care you or your loved ones are receiving, providing peace of mind by ensuring the highest quality of care. These comprehensive reports offer valuable insights into health and wellbeing, serving as an innovative tool to spot potential changes in condition and identify risks before they arise. With ilarna, you can stay informed and confident in the care being delivered. ilarna`s discovery session - Our service allows you to connect with your chosen ilarna Personal Assistant before committing to care sessions, completely complimentary. This service provides the opportunity to build a trusting relationship and ensures you feel comfortable and connected with the person who will be supporting your care journey. ilarna`s comprehensive and tailored support - Our services are designed to be flexible and customisable, offering highly personalised care that adapts to you and your unique requirements. Whether you require assistance for short-term or long-term we`re here to help! ilarna`s continued support - Our Customer Experience Team ensures continuous support and guidance, to help make your journey as comforting and stress-free as possible. We`re available 7 days a week to support through phone, email or live chat.