Hometouch Care Ltd

  • About Hometouch Care Ltd

    Hometouch is one of the UK's leading live-in care providers. Offering complex through to companionship care. We have a package for every budget!

    We have recently been awarded 'Best Live-in Care Expertise' and received a high commendation for ' Best Mental Health and Dementia Care Expertise' by Homecare Awards.

    How Does Hometouch Differ From Other Live-in Care Providers?

    We can often commence packages within 24-48 hours. Rated good in all domains by The CQC and are rated 4.9/5 stars on Trustpilot Our CEO and Founder is a dementia psychiatrist and we have registered nurses within our team. We have many available carers - We own the largest UK database of live-in carers - we can more closely match clients to their perfect carer. We have no hidden or setup fees. All of our carers go through a 5-stage interview process, referencing and criminal record check and we accept less than 2% of carer applicants
  • Specialist Care

    Here is a list of type care this provider can provide.

    Dementia Parkinsons Elderly Care Brain Injury Cerebral Palsy Care for adults aged 18+ Respite care Most care needs
  • Locations

    Here are locations we offer care to.

    UK Wide
  • Reviews

    Excellent carers and training. Staff I have spoken with on the phones are really helpful and friendly too. Would recommend.

    Miranda

    I went to a client in Torquay she was 92 years and had diabetes. The client woke up a number of times at night using a commode however because of the alarm system l was supposed to wake up during the night to assist her back to bed and cover her.It was not easy having sleepless nights every night but Hometouch was always supportive they called me from time to time to find out wether everything was alright. At one time l was not happy with night check on the care plan, l discussed with them and they moved it to morning instead. Keep it up Hometouch and thank you for your support to carers.

    M Matura

    Hometouch has vast of skilled,helpful and knowledgeable Consultants and Clinical Directors. Working with Hometouch has been a great journey and enhaced my skills as a carer. Laura, Grace and Shellie has been extremely very good as our Consultation and Clinical Directors team. Home the best Care provider!!!

    Tony M

    A 4.5 star review. The two carers we had on fortnightly rotation were excellent. They had different approaches, which at times posed challenges. But overall, in the 15 months we used MyHometouch, we could not have asked for better care. MyHometouch were professional, reasonable value ( not the most expensive by any means) and when engaged were supportive, caring. easy to deal with. To improve to a 5 star rating would require a more proactive system. At the moment the onus seems to be almost all on the client ( and carers) to contact and seek support or help with an issue from the care manager at HQ. A check in every couple of months initiated by the care manager to see that all going well might be worth building into the system?

    NDH