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About

Specialist Care

Locations

We cover the following areas:

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Elder Care Review
Overall Rating:
Date: 02/09/2020
By: Mr. G
Comments:
Very helpful and efficient with competitive rates. Communication via internet was excellent. Difficulties finding suitable carers probably due to short notice and restrictions of coronavirus.
The process in finding your carer:
Communication with you:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. M
Comments:
Can see a number of videos of prospective carers And ask questions. My problem getting someone with relevant experience. Had to ask for a replacement carer after a day and got another carer that lasted a week. .
The process in finding your carer:
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Would recommend:
No
Edyn Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. S
Comments:
I would have liked a greater choice of Carer, however this had to be arranged in a great hurry with limited choice and, although not easy at first, we are shaking down and the support for the Carer from the Company is excellent.
The process in finding your carer:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. O
Comments:
They have been extremely helpful and have provided an excellent carer
The process in finding your carer:
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Would recommend:
Yes
Edyn Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. R
Comments:
We have found Edyn Care extremely helpfull in providing a Live-In carer for our friend who is 92 years. They regularly contact us to follow up on the care she is receiving and any problems that may arise.
The process in finding your carer:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. U
Comments:
They haven't always found the right match but they have always been very efficient. That may be due to the virus. The carer right now is very good. They are quite inexpensive.
The process in finding your carer:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. G
Comments:
Very helpful and very responsive. The carers tend to be limited in terms of their background and location. Accent issues with the carer also. It didn't suit my father having live in care but in terms of finding him care on discharge from hospital I couldnt fault them as a company, they were very helpful and very responsive so I would recommend them for others.
The process in finding your carer:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. W
Comments:
They sorted things very quickly initially. When current carer goes on leave its a bit slower to cover but thats totally understandable. I am very satisfied with the overall package and the carer is a gem.
The process in finding your carer:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. E
Comments:
Great communication in finding carer, but post care not as good. Very responsive in first instance but then slowed up in post placement support. I would still recommend them however.
The process in finding your carer:
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Would recommend:
Yes
Elder Care Review
Overall Rating:
Date: 14/08/2020
By: Mr. H
Comments:
Quick and efficient with a wide range of choice and they were able to deliver a great carer.
The process in finding your carer:
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Would recommend:
Yes
Helping Hands Review
Overall Rating:
Date: 25/04/2021
By: Mr. D
Title of your review:
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Elder Care Review
Overall Rating:
Date: 15/04/2021
By: Mr. S
Title of your review:
Very pleased
Your review:
Our carer was found quickly, after viewing several profiles. When she needed a week off, Elder arranged more interviews for us to choose from who were also excellent.
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TLC Care Services Review
Overall Rating:
Date: 09/04/2021
By: Mr. H
Title of your review:
Quality care at a reasonable cost
Your review:
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Live in Care Review
Overall Rating:
Date: 26/03/2021
By: Mr. N
Title of your review:
Survey for Live in Care
Your review:
The online and support provided while we look for care for my mother was very good and the lady who we spoke to was excellent. Unfortunately my mum became very ill and has been moved to a hospice Therefore we could take this any further with line in Care but thank you
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Observe Care Review
Overall Rating:
Date: 25/03/2021
By: Mr. T
Title of your review:
Not Professional Care Company
Your review:
Avoid wasting your time with this agency. Let us down 2 hours before the start of the contract. They left us with no care. They train carers online. Very unprofessional. They had plenty of notice to have two carers in place, but failed to arrive on the date agreed. Thankfully we have found my own carers now and couldn't be happier.
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Helping Hands Review
Overall Rating:
Date: 24/03/2021
By: Mr. T
Title of your review:
Poor service
Your review:
Helping Hands have dealt with my complaint, but we were left without care for 24 hours on the day we found out my mum was end of life. Communication was poor. Also after my mum passed we never heard from them apart from a bill. The complaint appeared to be sorted but have not had a revised bill only a statement with old amount. Having said that Esther the carer was fantastic. Its just the offices that let us down
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Home Instead Senior Care Review
Overall Rating:
Date: 12/03/2021
By: Mr. M
Title of your review:
Care provider review
Your review:
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Ashridge Home care Review
Overall Rating:
Date: 11/03/2021
By: Mr. S
Title of your review:
Lack of training for carers.
Your review:
We specifically asked for experienced carers due to mums dementia. Since xmas we have had 7 carers 3 of whom have no experience. A safeguarding for drugs and no personal care undertaken since 28 January. Although we report to the agency you it is still not done. Would never recommend this company
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Promedica24 Review
Overall Rating:
Date: 04/02/2021
By: Mr. H
Title of your review:
promedica 24
Your review:
way too many terms and conditions. makes it difficult to decide length of care and costs of contract terminations, together with periods you get a carer for. thats why ive downrated their vakue for money,
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Live in Care Review
Overall Rating:
Date: 25/01/2021
By: Mr. D
Title of your review:
Great service
Your review:
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