By: Mr. T
Title of your review:
Poor administration with minimal quality control
No evidence during four years of use that the Agency ever reviewed the standard of service provided by their self employed Carers. One face to face meeting to resolve a particular compliant.
We moved to another Agency not on your list, Able Care. During the first month of service they have operated professionally and appear to appoint Carers only after face to face interviews. Too soon to give them a reliable rating.