By: Mr. T
Title of your review:
Helping Hands have dealt with my complaint, but we were left without care for 24 hours on the day we found out my mum was end of life. Communication was poor. Also after my mum passed we never heard from them apart from a bill. The complaint appeared to be sorted but have not had a revised bill only a statement with old amount.
Having said that Esther the carer was fantastic. Its just the offices that let us down