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Live-in Care
Comparison

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Live in Care Comparison gives you a platform to quickly and simply start the journey in finding the right carer to match your needs. Complete the short steps on the form to find care providers covering your location, compare their services and costs and find the perfect carer for you. It’s free and without obligation.


Independent reviews

We carry out our own independent reviews ensuring the level of care and serviced offered by providers on our site are of the highest standard.

There is no better way to assess a company.

We ask you, the people that use their services to form better comparison.

We undertake regular surveys from customers who have live-in care from our selected companies. Providing the reviews and ratings below:

Abicare Services Limited Review
Overall Rating:
Date: 25/10/2021
By: Mr G
Title of your review:
Did what it said on the tin !
Your review:
Felt comfortable that all was fine and mum was in good hands
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Elder Care Review
Overall Rating:
Date: 25/10/2021
By: Mr. N
Title of your review:
Your review:
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Live in Care Review
Overall Rating:
Date: 03/10/2021
By: Mr. C
Title of your review:
I didn't get a carer
Your review:
If I had a carer it would have been a female for reasons I don't want to mention. The carer would have given me what I required which would have been most of the care would have been given to me like she would a baby and the rest as the adult.
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Live in Care Review
Overall Rating:
Date: 28/09/2021
By: Mr. P
Title of your review:
We couldn't have asked for better care
Your review:
Mum's carer was exactly what we would have hoped for. She identified a number of improvements to her care regime that we were happy to act on and they were successful. It is just a shame that mum had to be hospitalised and we no longer needed the service. We would contact them in a trice if we need them again.
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Devoted Review
Overall Rating:
Date: 22/09/2021
By: Mr. S
Title of your review:
Early days but good so far
Your review:
Not a big choice of providers or caters, but one found for the start date we wanted. So far the carer fits well but we have not had a replacement to give our carer time off. This survey should be sent out after several months not a couple of weeks. Prices marginally higher than advised on website so argument that it is more cost effective than a home is probably incorrect.
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Versa Care Review
Overall Rating:
Date: 20/09/2021
By: Mr. B
Title of your review:
Versa Care for Live In Care
Your review:
It is the human contact, the home care assessment in person and having the regional manager personally visit my mother & I gave me the confidence to use this company. Carers have been excellent
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The Good Care Group Review
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Date: 14/09/2021
By: Ms J
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Helping Hands Review
Overall Rating:
Date: 10/09/2021
By: Mrs S
Title of your review:
I was looked well.
Your review:
At present there is a grave shortage of carers but Helping Hands did their utmost to accommodate me. Carers were of a high standard.
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Elder Care Review
Overall Rating:
Date: 01/09/2021
By: Mrs B
Title of your review:
Disappointing
Your review:
We engaged a carer to look after my husband who has Parkinson’s and for myself as I had just had surgery. He was quite helpful to my husband but did very little to help me and seemed more interested in watching football. We would certainly have a female carer in future.
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Home Instead Senior Care Review
Overall Rating:
Date: 31/08/2021
By: Mr. M
Title of your review:
Compassionate Carers
Your review:
Very supportive of our family member at a very difficult time.
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Live-In Care Direct Review
Overall Rating:
Date: 29/08/2021
By: Mr. M
Title of your review:
Excellent care.
Your review:
Very caring and professional. Quick to respond with any help and information that we needed.
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Elder Care Review
Overall Rating:
Date: 27/08/2021
By: Mr. B
Title of your review:
Unprofessional service
Your review:
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General enquiry Review
Overall Rating:
Date: 20/08/2021
By: Mr. H
Title of your review:
General Enquiry
Your review:
Wanted just a general idea of typical costs. Didn't want to fill in actual information. Just wanted a ball park figure at this stage. I didn't go any further as it was not what I wanted. Shame.
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Helping Hands Review
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Date: 15/08/2021
By: Mr. R
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Helping Hands Review
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Date: 24/07/2021
By: Mrs C
Title of your review:
Live in care
Your review:
Shortage of carers Repeated changes of managers Standard of care good
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Heartfelt Care Review
Overall Rating:
Date: 22/07/2021
By: Mr. V
Title of your review:
Your review:
The Agency cares about the Carer's. It's not only about the Clients.
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Good Care Group Review
Overall Rating:
Date: 15/07/2021
By: Mrs C
Title of your review:
Your review:
Very supporting and proactive through he on boarding process, had a minor hiccup with one of the careers who was totally unsuitable but this was resolved and action taken. Very happy with level of service being provided both by the live in career and also the care support group behind the scenes.
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Private Arlene Sarona Review
Overall Rating:
Date: 12/07/2021
By: Mr. B
Title of your review:
Turnover of carers is too much as continuity is essential
Your review:
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Sunrise of Westbourne Review
Overall Rating:
Date: 10/07/2021
By: Mr. B
Title of your review:
Fantastic care homy
Your review:
My dad is very content living at Sunrise, he enjoys the food and the activities. The staff know him well and take good care of him. I needed to find a home quickly and COVID makes that very challenging, I was able to call to enquire, do a visit and pre-assessment the following day, he was then able to live in the home 2 days later and only had to self isolate for about 24 hours until the PCR test came back
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Helping Hands Review
Overall Rating:
Date: 09/07/2021
By: Ms S
Title of your review:
Do not use
Your review:
Terrible company - my poor dad was treated very badly we had 6 live in Carers over a 7 month period 4 of which had a safeguarding complaint upheld against them one was even investigated by the police. The hourly Carers were no better ,breaching data protection by discussing my dads care with other clients. Management refused to speak to us if we raised a concern and one Manager also breached GDPR sending staff personal details to us a client in error. Over the 8 months we were with them dad was
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Elder Care Review
Overall Rating:
Date: 04/07/2021
By: Mr. T
Title of your review:
Elder care summary
Your review:
Elder care was very good and responsive to customer requirements. Two carers we had were good but one not so good. Unfortunately it is down to some peoples attitude to work which Elder resolved immediately. Would recommend them as a provider.
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Good Care Group Review
Overall Rating:
Date: 29/06/2021
By: Mr. H
Title of your review:
Dad's care
Your review:
I am very happy with the 2 live-in carers my dad now has. They are both very caring people who seem to have my dad's best interest at heart. He enjoys their company and appears to respond well to them. I also have a very good relationship with them which helps immensely as I live so far away. I am personally much more relaxed as I now know he is being cared for 24 hours a day and my dad, on the whole, feels confident that there is always someone around for him which helps his general state of
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Edyn Care Review
Overall Rating:
Date: 23/06/2021
By: Mr. N
Title of your review:
Excellent service from first contact.
Your review:
Friendly, empathetic and informative from start. Have provided excellently matched carer for my father-in-law resulting in vast improvement in health and mood - he is happier now than he has been in years. Pricing structure is clear and very competitive. On line system for daily health and activity reports, accessible by family, really useful. Reviews from clients and staff were excellent and verified by our experience and we feel as if we are part of the 'Edyn family'. Cannot recommend highly e
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Live in Care Review
Overall Rating:
Date: 23/06/2021
By: Mr. S
Title of your review:
Absolutely amazing
Your review:
Absolutely amazing service. Jason has gone above and beyond to help me to find the right carer for my father.
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Great Prospects Care Review
Overall Rating:
Date: 13/06/2021
By: Mr. D
Title of your review:
Excellent care, but admin and organisation can be messy.
Your review:
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The Care Agency Review
Overall Rating:
Date: 01/06/2021
By: Mr. T
Title of your review:
Poor administration with minimal quality control
Your review:
No evidence during four years of use that the Agency ever reviewed the standard of service provided by their self employed Carers. One face to face meeting to resolve a particular compliant. We moved to another Agency not on your list, Able Care. During the first month of service they have operated professionally and appear to appoint Carers only after face to face interviews. Too soon to give them a reliable rating.
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Live in Care Review
Overall Rating:
Date: 28/05/2021
By: Mr. G
Title of your review:
Your review:
LiveIn care provided a very good and professional service. We had some wonderful carers but when we had ones that weren't so good or were not a good fit for my mother, they found new carers without any issue.
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Abicare Services Limited Review
Overall Rating:
Date: 24/05/2021
By: Mr. F
Title of your review:
My mother's care
Your review:
Can't describe how bad they were
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Elder Care Review
Overall Rating:
Date: 16/05/2021
By: Mr. M
Title of your review:
Your review:
Although early days as we have had a live in carer to look after my mother for only one month. This is possibly a long term need and we are all very happy with the care provided. We were anxious about having another person in our home but it has worked out very well with the development of good relationships.
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Live-In Care Direct Review
Overall Rating:
Date: 16/05/2021
By: Mr. M
Title of your review:
I didn't get a carer
Your review:
Because the person I care for was partly mobile I was told he didn't need live in care, what about the carers? it's a hard job. Maybe they need help so I found it unhelpful and a bit insensitive that he said that. Young carers should get more care and shouldn't be charged their life savings to recieve the tiniest but of help. It's rediculous. I wasn't please with the prices or service at all extortionate prices insensitive advice.
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Elder Care Review
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Date: 11/05/2021
By: Mr. P
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Helping Hands Review
Overall Rating:
Date: 25/04/2021
By: Mr. D
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Elder Care Review
Overall Rating:
Date: 15/04/2021
By: Mr. S
Title of your review:
Very pleased
Your review:
Our carer was found quickly, after viewing several profiles. When she needed a week off, Elder arranged more interviews for us to choose from who were also excellent.
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TLC Care Services Review
Overall Rating:
Date: 09/04/2021
By: Mr. H
Title of your review:
Quality care at a reasonable cost
Your review:
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Live in Care Review
Overall Rating:
Date: 26/03/2021
By: Mr. N
Title of your review:
Survey for Live in Care
Your review:
The online and support provided while we look for care for my mother was very good and the lady who we spoke to was excellent. Unfortunately my mum became very ill and has been moved to a hospice Therefore we could take this any further with line in Care but thank you
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Observe Care Review
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Date: 25/03/2021
By: Mr. T
Title of your review:
Not Professional Care Company
Your review:
Avoid wasting your time with this agency. Let us down 2 hours before the start of the contract. They left us with no care. They train carers online. Very unprofessional. They had plenty of notice to have two carers in place, but failed to arrive on the date agreed. Thankfully we have found my own carers now and couldn't be happier.
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Helping Hands Review
Overall Rating:
Date: 24/03/2021
By: Mr. T
Title of your review:
Poor service
Your review:
Helping Hands have dealt with my complaint, but we were left without care for 24 hours on the day we found out my mum was end of life. Communication was poor. Also after my mum passed we never heard from them apart from a bill. The complaint appeared to be sorted but have not had a revised bill only a statement with old amount. Having said that Esther the carer was fantastic. Its just the offices that let us down
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Home Instead Senior Care Review
Overall Rating:
Date: 12/03/2021
By: Mr. M
Title of your review:
Care provider review
Your review:
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Ashridge Home care Review
Overall Rating:
Date: 11/03/2021
By: Mr. S
Title of your review:
Lack of training for carers.
Your review:
We specifically asked for experienced carers due to mums dementia. Since xmas we have had 7 carers 3 of whom have no experience. A safeguarding for drugs and no personal care undertaken since 28 January. Although we report to the agency you it is still not done. Would never recommend this company
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Promedica24 Review
Overall Rating:
Date: 04/02/2021
By: Mr. H
Title of your review:
promedica 24
Your review:
way too many terms and conditions. makes it difficult to decide length of care and costs of contract terminations, together with periods you get a carer for. thats why ive downrated their vakue for money,
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Live in Care Review
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Date: 25/01/2021
By: Mr. D
Title of your review:
Great service
Your review:
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Promedica24 Review
Overall Rating:
Date: 16/01/2021
By: Mr. B
Title of your review:
Good Value Live-In Care
Your review:
The level of care has been excellent, Care workers are all Polish. They are self employed but are managed and trained by Promedica24. . Carers typically travel from Poland to undertake assignments of 6-8 weeks. The company's administration and structure of management has been difficult to understand but it works. Because carers are independent contractors Promedica24 cannot guarantee continuity of service using the same carers.
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Agin Care Review
Overall Rating:
Date: 07/01/2021
By: Mr. P
Title of your review:
Could do better
Your review:
Consistency in care for dementia suffers is important my parents had 9 different carers in 2 months it was a shambles
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Promedica24 Review
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Date: 31/12/2020
By: Mr. W
Title of your review:
Your review:
I did not realise before i joined the agency to get care for the relative that all the carers are from abroad. This is a problem, not been able to understand them, there skills are very limited.In fairness to the agency, they have tried to get a fluent engilsh speaking carer, but for the future, not sure what route we will be taking next.
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care.com Review
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Date: 28/12/2020
By: Ms. B
Title of your review:
Your review:
Put in touch directly with carer so can match care package exactly. No agency
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Home Instead Senior Care Review
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Date: 21/12/2020
By: Mr. P
Title of your review:
Looking for care
Your review:
I found the live in care very expensive and would not recommend, sorry.
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Review
Overall Rating:
Date: 19/12/2020
By: Mr. I
Title of your review:
Live in care for parents with dementia
Your review:
I am thrilled with the care my parents are receiving , the carers are from very different backgrounds but the support and kindness and care they have all shown has been excellent. My parents don’t like having care but have accepted the carers sent with no issues
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Helping Hands Review
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Date: 17/12/2020
By: Mr. S
Title of your review:
Your review:
Good carer on 1st uk job. Kind, thoughtful & very patient-orientated. Little experience uk cooking. The care provider got our home address wrong on several occasions when sending the carer and in a subsequent office visit (despite clear records on file). Overall, an expensive, agency, and in my view this could not be justified, or re-negotiated. From an agency perspective, it should have been worth keeping a good paying self-funding client.
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Home Instead Senior Care Review
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Date: 04/12/2020
By: Mr C
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Good Care Group Review
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Date: 17/11/2020
By: Mrs W
Title of your review:
Your review:
Very responsive manager-led care
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Live in Care Review
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Date: 30/10/2020
By: Mr. D
Title of your review:
Dissatisfied
Your review:
Don’t use this company ,promise you The world and come up with nothing The manager is a total let down
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Elder Care Review
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Date: 29/10/2020
By: Mr. T
Title of your review:
Highly Recommend Elder
Your review:
Extremely efficient company. From the onset Elder took a genuine interest to determine the right carer for an elderly lady. They completely took the stress out of a stressful situation. As a client you receive a dedicated family support manager, there is no breakdown of communication, they actually DO what they say they’ll do! Very professional, very friendly and deliver what you need. I would highly recommend them.
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Versa care Review
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Date: 26/10/2020
By: Mr. A
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Elder Care Review
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Date: 24/10/2020
By: Ms M
Title of your review:
A brilliant experience
Your review:
Chances upon the advert on Facebook one Sunday evening. An Elder Care person phoned the following morning. After filling out a detailed form about our needs, which was swiftly followed up with a 15 minute phone interview, the Elder coordinator sent two video profiles of Carers she thought would suit. We chose one, and she proved excellent. Can’t rate Elder highly enough! My Dad enjoyed a fortnight’s care and companionship while I had a break. Will use Elder again as soon as I can!
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OxleyCare Ltd Review
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Date: 18/10/2020
By: Mr. B
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Professional Care Services Review
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Date: 17/10/2020
By: Mr.
Title of your review:
Friendly staff will listen and work with you
Your review:
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Promedica24 Review
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Date: 10/10/2020
By: Mrs F
Title of your review:
Good service
Your review:
The whole process was efficient and speedy but certain things that were stated didn’t happen eg cater would be COVID tested beforehand ( they do now) The only teething problem was a personality clash which can happen at any time.The care company are efficient knowledgable and thorough. We are pleased. The issue is COVID and its risks, nothing to do with Promedica24. We are happy.
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Promedica24 Review
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Date: 05/10/2020
By: Mr. B
Title of your review:
Amazing process
Your review:
From start to finish the process of finding a carer was carried out with empathy, speed and with my mum at the centre of the whole process. I cannot thank you and the Promedica team enough.
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Live-In Care Direct Review
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Date: 30/09/2020
By: Mr. D
Title of your review:
Your review:
Not interested , very poor service promise You the world and come up with nothing
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Devoted Review
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Date: 28/09/2020
By: Mr.
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Helping Hands Review
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Date: 19/09/2020
By: Mr. R
Title of your review:
First experience
Your review:
Carer is excellent. Good English that is easy to understand important. Personality, positivity good. Get to know the local manager too.
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Live in Care Review
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Date: 14/09/2020
By: Mr. D
Title of your review:
Major disappointment
Your review:
Had the assessment in July was told I needed a pressure mat first so got that sorted and was ready to go , but now all types of excuses coming forward And still not had any live in care , they seem to talk a good game but when It comes down to it they come up with nothing major let down would not recommend this company to anyone
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Promedica24 Review
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Date: 06/09/2020
By: Mr. E
Title of your review:
Live in assistant
Your review:
The care provided was as best it could be at short notice, I think the companies intentions were sincere, focused, to my needs, the Carer was thoughtful, had we had more time and my Health condition not deteriorated, our live in care would have continued to evolve and improve. Which was the ambition of us all, so intent, result, communication, expectation and outcome was achieved by the care company, longer term costs, may have been difficult to manage over a longer term. Overall very satisfied
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Home Instead Senior Care Review
Overall Rating:
Date: 28/08/2020
By: Mr. A
Title of your review:
Excellent Care
Your review:
Homeinstead is expensive but the care provided is excellent. Caters shown genuine concern for clients and often go above and beyond what is required of them.
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